My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Genevieve Hoffer

Customer Loyalty Specialist
No Photo Available

Katie Henning

Loren Mendoza

Customer Loyalty Specialist
Loren has been with our team since 2019 and has 10 years of industry experience. Loren and her husband Alex, enjoy watching their son Aiden (2) learn and grow into the little man he's becoming.

Marc Dawson

Agency Branch Manager
Marc has worked with American Family in various roles since 2016 and in the insurance industry since 2010. When he’s not in the office, he enjoys spending time with his wife, Jill and their children, Alivia & Brooke. Marc also enjoys, golfing, bowling, volunteering, and has a passion for Minnesota sports.

Matthew Borgmeier

Marketing Specialist

Matthew Dawson

Sales Specialist – All Lines
Matt joined our team in 2019. When Matt is away from the office, he enjoys spending time with his wife, Lesley and their two children, Camryn and Gabrielle . Matt’s passions include golf and Minnesota State University, Mankato hockey.

Rebecca Pauser

Customer Loyalty Specialist
Becky has been with American Family Insurance for 20+ years! She loves connecting with customers both over the phone and in person. Out of the office, Becky is kept busy volunteering at Wooddale Church with the student and women’s ministries. She is also very active with the St. Patrick’s Association in St. Paul. Becky and her husband Mark, have been married for 25+ years and together they have two beautiful daughters, Mikaela and Amanda married to Jeff, and together they have three handsome boys, Zack, Jake & Mac. Becky and Mark keep busy attending their grandsons wrestling tournaments, road trips to historical destinations, hunting and sporting events.